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CATI (Computer Assisted Telephonic Interviews)
CATI (Computer Assisted Telephonic Interviews)
CATI (Computer Assisted Telephonic Interview)
Computer Aided Telephonic Interviews (CATI), is a quantitative data collection method which ensures quality data that is cost effective and guarantees that the required diagnostics can be derived.
Benefits of CATI
- The interviewer is left free to concentrate on the interview itself as the routing instructions are taken care of during scripting
- Data is entered directly into the survey database in a structured format. This eliminates the need for additional data processing
- Since feedback is being collected live, researchers and analysts can interrogate the survey dataset while fieldwork is still taking place. This also includes reporting survey results within live dashboards.
- Modern CATI platforms combine telephone interviewing capabilities with online surveys, enabling mixed-mode methodologies

