Privacy Policy

Effective Date: 07 October 2025.

Introduction

Welcome to Lighthouse Research Consulting (“we”, “us”, or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This website was designed, built, and is managed by Iron Edge Design, a digital marketing agency based in South Africa.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

Technical information such as your IP address, browser type, device information, and website usage data collected through cookies or analytics tools.

Personal details such as your name, company, email address, and phone number when you contact us or submit forms.

Research-related information when participating in surveys or feedback projects.

How We Use Your Information

Your personal information may be used to:

• Respond to your inquiries or provide requested services.
• Improve our research offerings and website experience.
• Send project updates, newsletters, or insights (only if you have opted in).
• Comply with legal or regulatory requirements.

We do not sell, rent, or trade your information to any third party.

Data Storage and Security

We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, misuse, or alteration.

Data is stored securely and only retained for as long as necessary to fulfill the purposes outlined above or as required by law.

Data Storage and Security

We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, misuse, or alteration.

Data is stored securely and only retained for as long as necessary to fulfill the purposes outlined above or as required by law.

Cookies and Tracking

Our website uses cookies to enhance user experience and track site performance. You may choose to disable cookies in your browser settings, but this may limit some website functionality.

Your Rights

Under the POPI Act, you have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of inaccurate or outdated data.
• Withdraw consent for processing at any time.

To exercise your rights, please contact us at:
📧 info@lighthouseresearch.co.za

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites.

Updates to This Policy

We may update this Privacy Policy periodically. All updates will be posted on this page with the revised effective date.

Contact Information

For any privacy-related inquiries, please contact:
📧 info@lighthouseresearch.co.za
🌐 www.lighthouseresearch.co.za